PRIVACY POLICY

Last updated: July 28, 2025

This Privacy Policy explains how MAIYA TECH SOLUTIONS (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://www.maiyainfo.com or any site that links to this privacy policy

  • Engage with us through sales, support, events, or marketing activities

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms, please refrain from using our Services.

SUMMARY OF KEY POINTS

  • Personal Data: We collect personal data such as your name, contact information, and billing details when voluntarily provided.

  • No Sensitive Data: We do not intentionally collect or process sensitive personal data.

  • Third-Party Sharing: We only share data with trusted service providers for operational purposes.

  • Data Security: We implement reasonable safeguards to protect your data but cannot guarantee absolute security.

  • User Rights: You may request access, correction, or deletion of your data at any time.

  • Policy Changes: We review and update this policy regularly. The latest version is always available on our site.

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed via secure third parties)

  • Communication history

Information Collected Automatically

  • IP address and browser/device metadata

  • Site usage patterns and analytics

  • Location data (approximate, based on IP)

Third-Party Payment Platforms

We may use Razorpay and CCAvenue to process transactions. Refer to their respective privacy policies:

2. HOW DO WE PROCESS YOUR INFORMATION?

We use your data to:

  • Create and manage your account

  • Process transactions and provide customer support

  • Send notifications, updates, and marketing (if opted in)

  • Improve website performance and user experience

  • Ensure legal compliance and prevent fraud

3. WHEN AND WITH WHOM DO WE SHARE YOUR DATA?

We may share data with:

  • Service providers (hosting, analytics, payment processors)

  • Legal or government authorities (only if required by law)

  • Affiliates and trusted partners (under strict confidentiality agreements)

4. DO WE USE COOKIES?

Yes. We use cookies to:

  • Improve user experience

  • Track site analytics

  • Enable key functionalities

You can manage cookie preferences via your browser settings.

5. HOW DO WE PROTECT YOUR INFORMATION?

We use organizational and technical security measures to safeguard your data. These include encryption, firewalls, and secure server environments.

Despite this, no system is completely immune to risk. Use of our Services is at your own discretion.

6. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Backup data is securely stored and isolated.

7. YOUR PRIVACY RIGHTS

You may:

  • Request access or correction of your personal data

  • Withdraw consent at any time

  • Opt out of marketing communications

  • Delete your account

Send requests to: care@maiyainfo.com

8. CHILDREN’S PRIVACY

We do not knowingly collect or solicit data from individuals under 18. If we discover such collection, we will delete the data immediately.

9. DO-NOT-TRACK (DNT) SIGNALS

We currently do not respond to DNT signals. If future standards emerge, we will update our response practices accordingly.

10. CALIFORNIA & GLOBAL PRIVACY RIGHTS

Users in California and other regions with specific privacy rights may exercise those rights by contacting us. This includes requesting data access, correction, or deletion.

11. POLICY UPDATES

We may revise this Privacy Policy to reflect changes in law or our data practices. The updated policy will be posted on this page with a new revision date.

12. CONTACT US

If you have questions or requests, contact:

MAIYA TECH SOLUTIONS
4/28-1, Bypass Road, Pudukottai
Tuticorin, Tamil Nadu – 628103, India
Email: care@maiyainfo.com

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